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Communication during COVID-19: Challenges


Communication during COVID-19: Challenges


The COVID-19 pandemic introduced communication challenges among first responder agencies, including:

  • Evolving public health recommendations, requiring frequent updates in communications to partner organizations, communities served, and internal stakeholders.
  • Coordinating messaging with key communicators working remotely and on different schedules.
  • Frequent policy and procedural changes to best equip and protect first responders.


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Publication Information

Full Citation: 

Romm, Madeline. 2021. "Communication during COVID-19: Challenges." College Park, MD: START (October).

START Author(s): 
Madeline Romm
Publication URL: 
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