Though Americans believe that counterterrorism measures should be a top priority, most individuals are not taking the proper precautions to protect themselves in the event of a terrorist attack. Traditionally, governments have relied on one-way media to communicate to publics about terrorism, but new media can offer a venue for more two-way, dialogic communication thereby strengthening relationships with publics. Given that no previous comprehensive review of new media and terrorism resilience research exists, this book chapter provides valuable insights for communicators and researchers.
Fisher Liu, Brooke and Rowena Briones. 2012. "New Media, Public Relations, and Terrorism Resilience". In New Media in Public Relations. ed. Peter Lang. pp 126-133. http://www.instituteforpr.org/new-media-public-relations-and-terrorism-resilience/